Privacy policy

matd.studio is responsible for personal data collected through this website. You can contact us at [email protected]. Our contact address is in Bogotá D.C., Colombia.

This policy applies to people who visit the site, contact us, or request information about our services.

We collect only the information needed to handle a request, provide our services, and operate the site.

• Contact details such as name, email address, phone number, company, and role.
• Information you voluntarily include in messages, forms, proposals, or conversations with the studio.
• Basic technical data such as IP address, browser type, language, device, and access logs.
• Contractual, administrative, or billing information when we have a business relationship.

We use data to respond to inquiries, prepare proposals, manage projects, provide services, maintain professional communications, protect the site, and comply with contractual or legal obligations.

Depending on the circumstances, processing is based on your consent, pre-contractual or contractual steps, compliance with legal obligations, and our legitimate interests in operating and protecting the studio.

We may share information with providers that help us operate the site, host information, manage communications, or deliver professional services. They receive only the data they need and must handle it confidentially and securely.

Some providers may process data outside Colombia. In those cases, we seek providers that offer appropriate safeguards. We do not sell or rent personal data.

We retain data for as long as necessary to fulfill the purpose for which it was collected, meet contractual or legal responsibilities, and resolve potential claims.

We use reasonable technical and organizational measures against loss, misuse, unauthorized access, alteration, or disclosure. No internet-connected system can guarantee absolute security.

Under Colombian data protection rules, including Law 1581 of 2012, you may request access, correction, updating, or deletion of your data; ask for proof of consent; learn how your information has been used; and withdraw consent where applicable.

To exercise these rights, email [email protected] with your name, specific request, and a way to receive our response. We will address requests within the applicable legal time limits. After completing the corresponding procedure, you may contact Colombia’s Superintendence of Industry and Commerce if your request remains unresolved.

Our services are not directed to children, and we do not intentionally collect their data. If you believe a child has provided information to us, contact us so we can review and, where appropriate, delete it.

We may update this policy to reflect legal, technical, or service changes. We will publish the current version on this page and identify its update date.

For privacy or data processing questions, email [email protected].